Terms of service

Last updated: 23/09/2025

Welcome to Oh Darling! By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully before making a purchase.

1. Overview

These Terms of Service govern your use of our website and services. Throughout the site, the terms "we", "us", and "our" refer to Oh Darling. By visiting our site or purchasing from us, you engage in our service and agree to be bound by these terms.

2. Online Store Terms

• You must be at least 18 years old or have parental/guardian consent to use this site.

• You agree not to use our products for any illegal or unauthorized purpose.

• You may not transmit any harmful code, viruses, or destructive software.

3. Product Information

We do our best to ensure all product descriptions, images, and prices are accurate. However, occasional errors may occur. We reserve the right to correct any errors and to update information at any time without prior notice.

Please note that due to variations in brands and suppliers, sizing may differ. We strongly encourage you to contact us before purchasing if you are unsure about sizing or fit.

4. Orders and Payments

• All prices are listed in GBP and include applicable taxes unless otherwise stated.

• We reserve the right to refuse or cancel any order at our discretion.

• Full payment is required at checkout to process your order.

5. Shipping

We currently offer standard delivery only. In special cases, we may be able to offer next-day shipping upon request—please contact us prior to ordering to see if this can be arranged.

Shipping times may vary based on your location. Once dispatched, we are not responsible for any delays caused by the courier service.

6. Returns & Exchanges

We do not offer refunds, but we are happy to offer exchanges under the following conditions:

• Items must be returned within 14 days of delivery.

• Items must be unworn, unwashed, and in original condition with all tags attached.

• Return shipping costs are the customer’s responsibility unless the item is faulty or incorrect.

For more information, please read our full Refund and Return Policy.

7. Intellectual Property

All content on this website—including text, logos, images, and designs—is the property of Oh Darling and is protected by copyright and intellectual property laws. You may not copy, reproduce, or use any content without permission.

8. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from your use of our products or website. Products should always be used under adult supervision and in accordance with safety guidelines.

9. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of the site constitutes acceptance of those changes.

10. Contact Information

If you have any questions about these Terms of Service, please contact us at:
📧 info@ohdarling.uk
🌐 www.ohdarling.uk